Thumbs down Polo SA
I bought 3 dresses on 24 August online. On 23 September, 1 dress was delivered. I have sent queries on the webpage regarding the outstanding order to no avail. There has been no acknowledgement of my queries and no communication on the delivery of the remainder of my order. Polo SA has really disappointed me considering that I have been a client for many years. To date, I am still waiting for a response from Polo SA. As a first time online buyer, I am horrified at the lack of communication from Polo. Thumbs down Polo SA!
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Replies (2)
Polo South Africa's replyOfficial
10 Nov 2020, 11:43Good day, Lerato
Our sincerest apologies for the service you experienced with us. Please could you private message us your order number and contact details so we may urgently assist.
Thanks,
Our sincerest apologies for the service you experienced with us. Please could you private message us your order number and contact details so we may urgently assist.
Thanks,
Polo South Africa's reply10 Nov 2020, 11:43
Official
Good day, Lerato
Our sincerest apologies for the service you experienced with us. Please could you private message us your order number and contact details so we may urgently assist.
Thanks,
Our sincerest apologies for the service you experienced with us. Please could you private message us your order number and contact details so we may urgently assist.
Thanks,
's updateReviewer Update
10 Nov 2020, 17:01Good day,
I eventually got contacted by Polo SA after sending a message on Instagram. My issue has been resolved, thank you. All the same, I will not be returning on your online store.
I eventually got contacted by Polo SA after sending a message on Instagram. My issue has been resolved, thank you. All the same, I will not be returning on your online store.
's update10 Nov 2020, 17:01
Reviewer Update
Good day,
I eventually got contacted by Polo SA after sending a message on Instagram. My issue has been resolved, thank you. All the same, I will not be returning on your online store.
I eventually got contacted by Polo SA after sending a message on Instagram. My issue has been resolved, thank you. All the same, I will not be returning on your online store.