SM
Sharon M
1 reviews | Active since Oct 2019
31 Jan 2024, 13:41
Problem solved
After the bad service I got from Polo, I'm pleased that they went out of their way to assist me and resolved my issue. I believe the bad bad service was due to some miscommunication but I'm glad that we got past it.
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Replies (1)
Polo South Africa's replyOfficial
05 Feb 2024, 13:20Good day, Sharon. Thank you so much for sharing your feedback with us. We are delighted to hear that your issue has been resolved. Our sincerest apologies for the miscommunication. We are continually working on enhancing our processes to ensure effective and efficient service to all our valued clients. Thank you for your support and understanding and we look forward to serving you better in the future. You are more than welcome to contact us if you need further assistance from us. Please email *** or call us on ***. Thank you, Polo Team
Polo Team
Polo Team
Polo South Africa's reply05 Feb 2024, 13:20
Official
Good day, Sharon. Thank you so much for sharing your feedback with us. We are delighted to hear that your issue has been resolved. Our sincerest apologies for the miscommunication. We are continually working on enhancing our processes to ensure effective and efficient service to all our valued clients. Thank you for your support and understanding and we look forward to serving you better in the future. You are more than welcome to contact us if you need further assistance from us. Please email *** or call us on ***. Thank you, Polo Team
Polo Team
Polo Team