RN
Refilwe N
1 reviews | Active since Oct 2013
30 Dec 2024, 11:20
Poor service , no communication and no garment yet our vacation is around the corner.
Someone better call me now with feedback. I’m not happy with the service at your canal walk branch in Cape Town . My partner and I requested that this Men’s PJC SS Printed Shirt Aqua in a Large be couriered from Menlyn to CPT since we bought the trouser , guess what ? No one has made contact with us to explain what’s going on . Why the hold up ? We have the shorts just need the top. POLO South Africa .. make it happen need it sent to Canal Walk Cape Town by Friday we leaving the country Sunday.
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Replies (1)Polo South Africa's replyOfficial
06 Jan 2025, 08:03Hi, Refilwe
Thanks so much for bringing this to our attention. We're so sorry to hear about your experience and the inconvenience caused by this. Please note that we're escalating this matter and will follow as well.
Thank you for your patience,
Polo Team
Thanks so much for bringing this to our attention. We're so sorry to hear about your experience and the inconvenience caused by this. Please note that we're escalating this matter and will follow as well.
Thank you for your patience,
Polo Team
Polo South Africa's reply06 Jan 2025, 08:03
Official
Hi, Refilwe
Thanks so much for bringing this to our attention. We're so sorry to hear about your experience and the inconvenience caused by this. Please note that we're escalating this matter and will follow as well.
Thank you for your patience,
Polo Team
Thanks so much for bringing this to our attention. We're so sorry to hear about your experience and the inconvenience caused by this. Please note that we're escalating this matter and will follow as well.
Thank you for your patience,
Polo Team
