Poor Service from Polo Clearwater Mall Store

I needed a new Polo Navy Blue Mens Sports Blazer. I went to Cleawater Polo Store and tried on a size 46 which was just slightly to tight across my shoulders. This was on a Sunday morning and the sales lady was very helpful and checked their sytstem and said they had a size 48 in stock at their Menlyn Branch and that she would have it sent to Cleawater branch by latest the next Tuesday and call to confirm when I can collect om Tuesday (last week). Tuesday I got no call, so on Wednesday morning I called the store and spoke to Ria (a gentleman). He confirmed the size 48 had arrived. I went to the store on Wednesday at lunchtime and to my surprise he went to the back and came back with a size 44. Of course he blamed Menlyn for sending the wrong size but surely he would have checked that when I called earlier? He then checked stock again and said he would personally leave earlier that afternoon to go and collect and that I should come back on Thursday morning and that he would call me in the morning. Of course this did not happen so I went to the store again. I was met with excuses by Ria and once again he promised he would do it that day. I was not impressed at all with this poor service but really wanted the jacket @R4K!. He called me at 4.30pm that day from Clearwater store and said he had been to Menlyn and they now did not have the size 48????? I really am not impressed with this POOR service from a top brand that I have always loved. Much to say I will not be supporting them any longer.