Polo South Africa - poor customer service

<p>I purchased a Polo handbag from Cellini in Tygervalley Centre on 13/04/2016. 2 months later I noticed that the material at the side zip was tearing. I sent an email to Polo, using the email adress on their website, and reported the problem. I received feedback from <strong>Micaela Serralheiro and Alistair Seegers requesting my contact number. I have sent this information on to them 3 times and reqeusted further feedback on how to either return the handbag or have it repaired. I am still wating for my query to be resolved.</strong></p> <p><strong>I am not only dissapointed in the quality of their brand but also in their customer service.</strong></p>