MS
Mxolisi S

1 reviews | Active since Dec 2024

13 Dec 2024, 13:47

POLO SOUTH AFRICA IS A ****

I ordered a pair of sneakers from the Converse Online store on the 28/11/2024 and was advised that a delivery will be made within 5 business days. Today is the 12th of December and I still have not received the sneakers I ordered. The customer service from them is horrible and appalling. When I check in with their customer care team , I am always told that the package is sitting with their delivery partner Skye Distribution...

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Replies (1)
Polo South Africa
Polo South Africa's reply20 Dec 2024, 09:13
Official
Hi, Mxolisi 

We're so sorry to heat and would also like to apologise for the inconvenience caused by the delay. As discussed over the phone, we're investigating this matter and will provide feedback as soon as possible.

Thank you so much for your patience and understanding.