HT
Hlaluko T
1 reviews | Active since Dec 2023
08 Dec 2023, 15:56
Polo Online Services Is Poor!!
Polo Online service is very poor. They do not communicate on the progress of your order, they do not reply to your emails when you follow up. Their telephone number doesn't get picked up most of the time. When you finally reach them they make promises of delivery or refund but never follow it up with an email. My advise!!: Buy in person at a polo shop! DO NOT BUY ONLINE!! Polo is not geared up for online shopping you will get frustrated following up on your order!
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Polo South Africa's replyOfficial
30 Dec 2023, 17:08Good day, Hlaluko, thank you for reaching out to us. Our sincerest apologies for the experience you received. We'd like to rectify this urgently. Please note that we have escalated the matter to the relevant department so that you can be assisted. Thank you, Polo Team
Polo South Africa's reply30 Dec 2023, 17:08
Official
Good day, Hlaluko, thank you for reaching out to us. Our sincerest apologies for the experience you received. We'd like to rectify this urgently. Please note that we have escalated the matter to the relevant department so that you can be assisted. Thank you, Polo Team