NS
Nothando S

1 reviews | Active since Mar 2017

30 Sept 2020, 11:55

Polo Eastgate Mall

I went to Polo Eastgate branch and got very bad service. The shop assistance are busy chatting and aren't bothered when one needs assistance. We went to the paypoint there was someone at the til who completely ignored us for a good minute until I actually said,can we please pay. Without any apology he just looked once and called for someone who just arrive and took the item without a hi nothing. And one things for certain, I'm never ever going back there and certainly not spending my hard earned money where it's not appreciated

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Replies (1)
Polo South Africa
Polo South Africa's reply30 Sept 2020, 11:58
Official
Good day Nothando,

Our sincerest apologies for the service you experienced in our Eastgate store. Please would you private message us the name of the store assistant you encountered along with your contact details. We'd like to rectify the matter.

Thanks,