ML
Manono L
1 reviews | Active since Nov 2020
07 Dec 2023, 02:15
Online store queries are not responded to
Thank you for quality clothing items. Please improve the online store as follows: Ensure there is always someone available to respond to phone calls and email queries about customer orders. I have been trying to call the number listed on the website ***) for 4 consecutive working days to no avail. No one has responded to email either.
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Polo South Africa's replyOfficial
30 Dec 2023, 17:11Good day, Manolo, thank you for reaching out to us. Our sincerest apologies for the experience you received. We'd like to rectify this urgently. Please note that we have escalated the matter to the relevant department so that you can be assisted. Thank you, Polo Team
Polo South Africa's reply30 Dec 2023, 17:11
Official
Good day, Manolo, thank you for reaching out to us. Our sincerest apologies for the experience you received. We'd like to rectify this urgently. Please note that we have escalated the matter to the relevant department so that you can be assisted. Thank you, Polo Team