RP
Rhenaldo P
1 reviews | Active since Oct 2020
03 Sept 2025, 12:24
DO NOT BUY OR SUPPORT THIS **** COMPANY!
DO NOT ever buy from Polo South Africa online stores... this is one of the worst online shopping experiences I have ever had, you wait for months for ordered items and then you get the wrong items to top it off.
I am still waiting for items I paid for and my daily emails and calls brings no joy either,only met with arrogant and clueless staff members.
I ordered sale items with Order # *** and ***...
Please do not support this company, it is astonishing that in 2025 poor customer service still exist from such a so called premium brands.
#DisappointmentAndFrustration best describes this company.
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Replies (1)
Polo South Africa's replyOfficial
17 Sept 2025, 14:52Hi Rhenaldo
Thanks so much for bringing this to our attention.
We sincerely apologise for the delays, errors, and poor service you’ve experienced. We completely understand your frustration. Please note that we've escalated your query to our customer care team.
Thank you for your patience.
Thanks so much for bringing this to our attention.
We sincerely apologise for the delays, errors, and poor service you’ve experienced. We completely understand your frustration. Please note that we've escalated your query to our customer care team.
Thank you for your patience.
Polo South Africa's reply17 Sept 2025, 14:52
Official
Hi Rhenaldo
Thanks so much for bringing this to our attention.
We sincerely apologise for the delays, errors, and poor service you’ve experienced. We completely understand your frustration. Please note that we've escalated your query to our customer care team.
Thank you for your patience.
Thanks so much for bringing this to our attention.
We sincerely apologise for the delays, errors, and poor service you’ve experienced. We completely understand your frustration. Please note that we've escalated your query to our customer care team.
Thank you for your patience.