KS
Khens S
1 reviews | Active since Sept 2018
09 Dec 2021, 16:38
Disgruntled customer
I am disgusted by the level of service that I have received from polo South Africa. They have partially delivered what i ordered & when I try to contact them there is no a answer. This is complete disgusted by the level of service that I have received from Polo South Africa. I do not think that I will be buying from them again.
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Replies (2)KS
Khens S's updateReviewer Update
10 Dec 2021, 08:59I am completely dissatisfied about your service. Is it because that I am BLACK PERSON and now you think it is fit for you to give me a ****ty service. I was never contacted, let alone be notified about the item that I order not being available. Then you vehemently lie & say that you called me & you never did. The only communication I got from you was an email informing me that there was a delay due to a backlog due to Black Friday. I contacted your Ecommerce store on Monday & no mention of a missing Item was done. I need DEMAND that you dispatch the remainder of the order to be shipped as soon as possible. That is totally unacceptable.
KS
Khens S's update10 Dec 2021, 08:59
Reviewer Update
I am completely dissatisfied about your service. Is it because that I am BLACK PERSON and now you think it is fit for you to give me a ****ty service. I was never contacted, let alone be notified about the item that I order not being available. Then you vehemently lie & say that you called me & you never did. The only communication I got from you was an email informing me that there was a delay due to a backlog due to Black Friday. I contacted your Ecommerce store on Monday & no mention of a missing Item was done. I need DEMAND that you dispatch the remainder of the order to be shipped as soon as possible. That is totally unacceptable.
KS
Khens S's updateReviewer Update
11 Dec 2021, 12:56Polo South Africa has owned up to their mess & apologized. I was also given a voucher to use either on the shop or online.
KS
Khens S's update11 Dec 2021, 12:56
Reviewer Update
Polo South Africa has owned up to their mess & apologized. I was also given a voucher to use either on the shop or online.