KJ
Kyle J
1 reviews | Active since Dec 2024
07 Dec 2024, 11:28
Disappointing quality
Stylish clothing, but disappointed in the quality of the products I had ordered. My puffer jacket started having its filling come out through the material (farily new still), and my sweater also quickly started looking worn after only a handful of times wearing it. Wouldn't recommend.
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Replies (1)
Polo South Africa's replyOfficial
12 Dec 2024, 10:01 Hi, Kyle
Thank you for reaching out and sharing your experience with us. We’re deeply sorry to hear about the issues you’ve faced with the quality of your puffer jacket and sweater. This is certainly not the standard we strive for, and we apologise for the disappointment caused.
We’ve noted your concerns and will bring them to the attention of our product team to ensure they’re aware and can address these issues in future collections. Your feedback is invaluable in helping us improve.
Thank you,
Polo Team
Thank you,
Polo Team
Polo South Africa's reply12 Dec 2024, 10:01
Official
Hi, Kyle
Thank you for reaching out and sharing your experience with us. We’re deeply sorry to hear about the issues you’ve faced with the quality of your puffer jacket and sweater. This is certainly not the standard we strive for, and we apologise for the disappointment caused.
We’ve noted your concerns and will bring them to the attention of our product team to ensure they’re aware and can address these issues in future collections. Your feedback is invaluable in helping us improve.
Thank you,
Polo Team
Thank you,
Polo Team