Appalling Service and Unfulfilled Order - Avoid E-commerce Polo!

I'm extremely disappointed with the service I received from E-commerce Polo. I placed an order six months ago, and despite numerous emails and follow-ups, I've yet to receive my order. The company's response has been abysmal, with them claiming the order was available for collection at Polo Sandton, where it never arrived.

Visiting the store confirmed that my order was never received, and the online order team has refused to assist me further. The lack of accountability and poor communication is unacceptable.

I've been patient, but the constant runaround has left me frustrated and disappointed. I demand a refund and expect a higher level of service from E-commerce Polo.

Pros: None

Cons: Poor communication, unfulfilled order, lack of accountability, and terrible customer service.

Recommendation: Avoid E-commerce Polo until they improve their service and fulfill their orders.