BS
Busiswa S
1 reviews | Active since Nov 2022
18 Nov 2022, 16:53
Poket Mobile
I have paid for my phone in September till to date, it's like a ****a shop phones have been out of stock, today I was told they are processing refunds and my money will reflect up until now? Daylight ****, Had a consultant name Lorna who never answers emails I want my R1300 Poket Mobile
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Replies (3)0
Replies (3)
Poket Money's replyOfficial
21 Nov 2022, 15:57Good day Busiswa
Thank you for bringing this matter to our attention, may we also take this opportunity to profusely apologize for the service breadown you experienced when interacting with our brand. In all honesty we were let down by our suppliers and ahve embarked on a strategy to turn around and recover from this situation.
Warm regards
Zakhele Dlamini
Customer Experience Manager.
Thank you for bringing this matter to our attention, may we also take this opportunity to profusely apologize for the service breadown you experienced when interacting with our brand. In all honesty we were let down by our suppliers and ahve embarked on a strategy to turn around and recover from this situation.
Warm regards
Zakhele Dlamini
Customer Experience Manager.
Poket Money's reply21 Nov 2022, 15:57
Official
Good day Busiswa
Thank you for bringing this matter to our attention, may we also take this opportunity to profusely apologize for the service breadown you experienced when interacting with our brand. In all honesty we were let down by our suppliers and ahve embarked on a strategy to turn around and recover from this situation.
Warm regards
Zakhele Dlamini
Customer Experience Manager.
Thank you for bringing this matter to our attention, may we also take this opportunity to profusely apologize for the service breadown you experienced when interacting with our brand. In all honesty we were let down by our suppliers and ahve embarked on a strategy to turn around and recover from this situation.
Warm regards
Zakhele Dlamini
Customer Experience Manager.
BS
Busiswa S's updateReviewer Update
29 Nov 2022, 07:49Hi Zakhele this is not good enough, what about the lies I have been getting about my refund? The person on whatsapp *** has been giving me empty promises about my money, when am I getting my money?
BS
Busiswa S's update29 Nov 2022, 07:49
Reviewer Update
Hi Zakhele this is not good enough, what about the lies I have been getting about my refund? The person on whatsapp *** has been giving me empty promises about my money, when am I getting my money?
Poket Money's replyOfficial
05 Dec 2022, 15:57Good day Bisiswe
Your refund was processed successfully.
Warm regards
Your refund was processed successfully.
Warm regards
Poket Money's reply05 Dec 2022, 15:57
Official
Good day Bisiswe
Your refund was processed successfully.
Warm regards
Your refund was processed successfully.
Warm regards