jL
jessica L

1 reviews | Active since Sept 2013

15 Dec 2015, 08:39

Rude sales assistant

I went to your poetry branch in centurion, walked in to two consultants by the till point, the floor was empty i walked around and Octavia walked out of their back area gave me a quick greeting and walked past me, i proceeded to walk around the store and still no assistant approached me for 3 minutes i was left unattended 4 customers walked in n out of ur store with no greeting or assistance. I eventualy found Octavia in a corner and approached her for help n den i asked her \in Poetry do customers need to ask for a assistance"she rudely responded NO! i asked her to look for a size of a dress for me in a smaller size she grabbed the dress from me n ddnt even consult me to find out what i wanted exactly she rushed to the till Spoke about what i had said to her about service in afrikaans to her collegues"

0
Replies (1)
Poetry Stores
Poetry Stores's reply15 Dec 2015, 10:49
Official
Hello letswalojd,

We are so sorry to hear about your experience in our Poetry Centurion store. We will be in touch shortly to touch base with you.

Regards
The Poetry Stores Team