LJ
Lizal J

1 reviews | Active since Nov 2020

29 Nov 2020, 07:21

Poetry Somerset Mall Service Arrogance.

The worst service I have experienced in a long time. Unfriendly, surly and worst of all switching tags around on items that were to be credited. To add insult to injury no one from Customer service has contacted me after I reported the incident to them.

0
Replies (1)
Poetry Stores
Poetry Stores's reply30 Nov 2020, 07:54
Official
Hello Lizal

Thank you for bringing this to our attention. We're so sorry to read about your unpleasant experience with us.

Management will contact you soon to address this, as we pride ourselves in providing you and all our customers with the best possible service & overall experience.   

Kind regards
Poetry