NOT PUBLISHING BAD RATING

I've rated the NADINE HANDBAG on their website which I bought in August online. I have never given items that I bought from Poetry a 1 star rating because they have very good quality products, but I'm very disappointed in the quality of this handbag, thus gave it a 1 star rating for several reasons. Interesting though, Poetry have not published my rating that I did earlier this week! Is it because I gave it a 1 star and want other prospective buyers to see my reasons for giving it a 1 star, or not? I even send them an e-mail yesterday, requesting them why my rating was not published, but have had no response yet. Really disappointed in them now.....