EB
Emily B
1 reviews | Active since May 2020
07 May 2020, 16:56
Extremely sad Mothers Day
To: Poetry A poem for Mother's Day:
I ordered online And I thought everything would be fine I thought I could spoil my mother But then Poetry ruined everything.
WHY does this company promote Mothers Day gifts when delivery is FOUR weeks LATE. It is not a Mothers Day gift then (unless it's for Mothers Day 2021). I ordered as soon as promotion opened, 30 April. It is now 6 May and there has been no communication for when my package will be delivered.
No respect for my hard earned money or for our Mothers.
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Poetry Stores's replyOfficial
11 May 2020, 21:29Hi Emily. We are so sorry your Mothers' Day gift didn't arrive in time. We are working through a significant backlog from lockdown, and orders have been delayed. We are very sorry and will do our best to make it up to you and your mom! Our team will be in touch. Sincerely, The Poetry Team
Poetry Stores's reply11 May 2020, 21:29
Official
Hi Emily. We are so sorry your Mothers' Day gift didn't arrive in time. We are working through a significant backlog from lockdown, and orders have been delayed. We are very sorry and will do our best to make it up to you and your mom! Our team will be in touch. Sincerely, The Poetry Team