HM
Hlengiwe M

1 reviews | Active since Feb 2020

25 Feb 2020, 09:18

Disappointed and Inconvenienced

Highly disappointed and inconvenienced, I drove 120km to Pavallion and made my purchase only to find once arriving home that the security tag was not removed from the item. How am I to wear this with a tag attached and it will damage the item if I force it off, I spent money on fuel, I cannot drive all the way back to have it removed! This will cost me more in fuel

0
Replies (1)
Poetry Stores
Poetry Stores's reply25 Feb 2020, 11:28
Official
 Good day Hlengiwe

We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies. 

We have escalated this matter to the store leader and area manager who will be in contact with you shortly within 24 – 48 working hours.

Kind regards 
Poetry