MM
Matlakala M

1 reviews | Active since Mar 2020

16 Oct 2020, 19:23

Complain

I am not happy about the service I have received I bought few items on line with poetry after a day they send an email telling they going to refund me because the price was a system error as a customer I have the right to buy with the price was on the item I don't want refund I want everything that I bought to be delivered

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Replies (1)
Poetry Stores
Poetry Stores's reply19 Oct 2020, 11:17
Official
Hello Matlakala

We're so sorry about this unfortunate happening.

We have acknowledged and rectified the error on our end. We have sent out apology vouchers for the inconvenience this has caused you and others affected by this mishap. 

Thank you for understanding.

Take care.

Kind regards
Poetry