1 reviews | Active since Jul 2014

22 Jun 2016, 15:34

Cold and slow service

<p>I have been to poetry stores Fourways twice and both these times I stood for about 20minutes because their systems couldnt process,every 2minutes someone would be called to the till to log on really.The final blow was yesterday when I went to fetch my laybye and found out that jacket was on sale,i asked if there was anything I could do to get it at the sale price but I was coldly brushed off by the two indian ladies who didnt seem to know much about the system processes as they kept on calling the black lady from the floor.Truly speaking i rather go to pep than poetry because the service there is 110% compared to Poetry.I am still angry and disappointed,and I am not spending my hard earned cash ever there.</p>

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Replies (1)
Poetry Stores
Poetry Stores's reply22 Jun 2016, 15:54
Official

Good afternoon Kabokago

Our sincere apologies for your experiences in our Fourways store. We can assure you that this is not at all the service we strive to provide our customers with. We will be in touch shortly to have this resolved for you and provide you with feedback.

Regards

The Poetry Team