Worst service ever, ...

Dear Customer,

Thank you for bringing this matter to our attention. We sincerely apologise for the experience you have had and understand your frustration.

To allow our team to investigate your concerns thoroughly and work towards a resolution, please email your complaint details together with your account information, contact number, and any relevant supporting information to ***.

Once received, our Customer Experience Team will review the matter, investigate the circumstances, and provide feedback as soon as possible.

We appreciate the opportunity to address your concerns and look forward to resolving this matter for you.

Kind Regards,

Customer Experience Team
PluxNet Fibre