Worst service by Support team and compliment to Omisha Kingdom

Dear Omisha Kingdom As promised that I'll write my review on the 31st here it. Firstly I would like to thank you for the good service that you provided and made sure I got sorted out, thank you. Unfortunately the overall service of the company or your colleagues, dims that light by not playing their part. The 8 days that Thabiso said I have until my next payment date I did not even utilize probably only 4. After you sorted it out with Thabiso, I could only use it a day and a half and the same problem persisted then finally after almost a week your technicians found the root cause the I was happy again for 2 days then boom no connection again but this time all the lights on the router are fine it was the fallen pole, but when it was fixed some of us had no connection. You may verify that on your system as well. I logged tickets, called in , sent emails but no assistance. I want to start a new year without any headache or calling in non stop like crazy. Perhaps I'm expecting more than what the company can offer which is an improvement in the service provided but the joy is for a day or 2 then no connection. Your support team even drop our calls, disappointing. I'm sorry that the review isn't positive, I had hope and I believe that there's room for growth if everyone does what they ate supposed to be doing. Unfortunately I can not pay for a service that works 2 days at most and worse with a 10mbps speed whereas paying for a 20mbps. I wouldn't recommend it to people Thanks once again Omisha