CN
Constance N
1 reviews | Active since Sept 2025
03 Dec 2025, 14:41
Worst experience
Worst customer service experience .Benn on the queue to talk to an agent for the past 45 min .. I don’t have internet connection been logging tickets on their website still nothing ,Call in still nothing .Worst worst service provider
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Replies (1)
Pluxnet Fibre's replyOfficial
03 Dec 2025, 16:13 Hi Constance,
We’re truly sorry for the experience you’ve had, waiting that long and still not getting assistance is unacceptable. We’d like to resolve this urgently.
We have escalated this to our customer support to reach out immediately and get your connection restored as soon as possible.
Thank you for your patience, we’re here to fix this.
Best regards,
PluxNet Fibre
We’re truly sorry for the experience you’ve had, waiting that long and still not getting assistance is unacceptable. We’d like to resolve this urgently.
We have escalated this to our customer support to reach out immediately and get your connection restored as soon as possible.
Thank you for your patience, we’re here to fix this.
Best regards,
PluxNet Fibre
Pluxnet Fibre's reply03 Dec 2025, 16:13
Official
Hi Constance,
We’re truly sorry for the experience you’ve had, waiting that long and still not getting assistance is unacceptable. We’d like to resolve this urgently.
We have escalated this to our customer support to reach out immediately and get your connection restored as soon as possible.
Thank you for your patience, we’re here to fix this.
Best regards,
PluxNet Fibre
We’re truly sorry for the experience you’ve had, waiting that long and still not getting assistance is unacceptable. We’d like to resolve this urgently.
We have escalated this to our customer support to reach out immediately and get your connection restored as soon as possible.
Thank you for your patience, we’re here to fix this.
Best regards,
PluxNet Fibre