Worse service and connection ever

Everyday we have to report that we are offline the Katlehong group is full of complains and yet nothing is done

I have been offline for 2 days now going to 3 and I have paid them fully, they don’t care about our complaints.

I just came from work, my partner has been trying to call them the whole day, I have tried too Only now late someone get back to me and tells me that there is nothing he can do

I mean we are paying for a service that we are not getting, my kids can’t do homework’s or study, we can want tv, I can’t work at home it’s a mess nje

I am really not happy with this service and if Pluxnet can’t fix thier issues they might as well close and allow people that can supply with better fibre and connectivity