SJvv
Simon Janse van vuuren
1 reviews | Active since Feb 2024
07 Mar 2025, 19:04
Wont recomend pluxnet to anyone
New customer by them fiber worked for 3 days and nothing more. I phoned 09h45 to ask what is going on they said they will give me feedback and it is now 18h45 still no feedback no after hour service. Not really imprest with them. They say the issue is by openserve but openserve tested the line and said there is no issue on there side. Thanks for nothing when i signd up i told them i have an autistic child and dont want interupted service....... but here we are
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Simon Janse van vuuren's updateReviewer Update
09 Mar 2025, 10:14Thank you to Dawn.
You went above the normal service. You are very profesional and did understand my frustration. With in next morning of my previous review Dawn made contact and insured that we are conected. I am a father of a autistic child and you can just take away things they are used to and thank you Dawn for understanding and even after use was resolved you made extra conract to hear if there is anything else. I hope your senior reads this review becouse you are really someone we can trust and always ready to help.
Thank you Dawn
You went above the normal service. You are very profesional and did understand my frustration. With in next morning of my previous review Dawn made contact and insured that we are conected. I am a father of a autistic child and you can just take away things they are used to and thank you Dawn for understanding and even after use was resolved you made extra conract to hear if there is anything else. I hope your senior reads this review becouse you are really someone we can trust and always ready to help.
Thank you Dawn
SJvv
Simon Janse van vuuren's update09 Mar 2025, 10:14
Reviewer Update
Thank you to Dawn.
You went above the normal service. You are very profesional and did understand my frustration. With in next morning of my previous review Dawn made contact and insured that we are conected. I am a father of a autistic child and you can just take away things they are used to and thank you Dawn for understanding and even after use was resolved you made extra conract to hear if there is anything else. I hope your senior reads this review becouse you are really someone we can trust and always ready to help.
Thank you Dawn
You went above the normal service. You are very profesional and did understand my frustration. With in next morning of my previous review Dawn made contact and insured that we are conected. I am a father of a autistic child and you can just take away things they are used to and thank you Dawn for understanding and even after use was resolved you made extra conract to hear if there is anything else. I hope your senior reads this review becouse you are really someone we can trust and always ready to help.
Thank you Dawn