Weak useless fibre ever

Item: Pluxnet Fibre
Rating: 1
Author: Kwezi M

Very bad service, they don’t even advise on what should be done to avoid

Every time I come back from work network is poor, a person can’t even scroll on the timeline coz images don’t show, videos don’t play … nothing works nje with this fibre as I’m typing this I’m suing phone data coz WiFi fibre is just useless shame I won’t like

I thought it will be better but it’s worse, I regret taking this fibre with all in me

Helpful (0)

Replies (2)

Pluxnet Fibre's replyOfficial

23 Apr 2025, 16:47

Dear Khwezi, As per to our telephone conversation, we would like to extend our sincere apologies for the intermittent internet connectivity issues you have been experiencing. As discussed during the call, the primary cause appears to be related to the current line speed. We have mutually agreed that upgrading the line speed would be the most suitable solution, given your current usage requirements. We will keep in touch following the upgrade to ensure that there is a noticeable improvement in your connection and to assist further if needed.

Best regards,
PluxNet Fibre

Pluxnet Fibre's reply23 Apr 2025, 16:47

Official

Kwezi M's updateReviewer Update

23 Apr 2025, 17:55

Good day

Thank you for calling back but I was expecting you to call me again or let me know what is the conclusion coz you said you will ask some people and get back to me

I just got home now and still connectivity is soool I don’t know if you managed to do the upgrade or not

Kwezi M's update23 Apr 2025, 17:55

Reviewer Update