LM
Lydia M
1 reviews | Active since Apr 2024
06 Jan 2025, 10:48
Very very bad service pluxnet.
They have a very bad service and their Fibre is bad. My Fibre has not been working for 2 weeks and when I call the call center they also not helping with anything they just telling lies that a technician will come and check the Fibre. I wouldn't recommend their Fibre to anyone its very bad and worse part is I've paid them, but they not giving a good service, even now am still waiting for the technician and I still have no wifi at my place and it's heading to 3 weeks now. So it means my money is down the drain and am been robed.
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Replies (1)Pluxnet Fibre's replyOfficial
06 Jan 2025, 14:17Dear Lydia,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused. Please note that we have already contacted you, and a technician is on the way to resolve the issue.
Thank you for your patience and understanding as we work to restore your service.
Best,
PluxNet Fibre
Best,
PluxNet Fibre
Pluxnet Fibre's reply06 Jan 2025, 14:17
Official
Dear Lydia,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused. Please note that we have already contacted you, and a technician is on the way to resolve the issue.
Thank you for your patience and understanding as we work to restore your service.
Best,
PluxNet Fibre
Best,
PluxNet Fibre
