LM
Lydia M

1 reviews | Active since Apr 2024

06 Jan 2025, 10:48

Very very bad service pluxnet.

They have a very bad service and their Fibre is bad. My Fibre has not been working for 2 weeks and when I call the call center they also not helping with anything they just telling lies that a technician will come and check the Fibre. I wouldn't recommend their Fibre to anyone its very bad and worse part is I've paid them, but they not giving a good service, even now am still waiting for the technician and I still have no wifi at my place and it's heading to 3 weeks now. So it means my money is down the drain and am been robed.

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Replies (1)
Pluxnet Fibre
Pluxnet Fibre's reply06 Jan 2025, 14:17
Official
Dear Lydia, 

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused. Please note that we have already contacted you, and a technician is on the way to resolve the issue.
Thank you for your patience and understanding as we work to restore your service.

Best, 
PluxNet Fibre