LM
Linah M
1 reviews | Active since Dec 2025
19 May 2026, 15:53
Unhappy Customer
The most unreliable service provider ever. The connection is always on and off, yet all you do is send endless apology messages without actually fixing the problem. Customers are paying for a service that is clearly not reliable
Helpful (0)
Replies (1)0
Replies (1)
Pluxnet Fibre's replyOfficial
20 May 2026, 11:03Dear Linah,
We sincerely apologise for the inconvenience caused and understand your frustration. The interruption affecting your area in Diepsloot was reported at 15:29 and services have since been restored. Our team has attempted to contact you to assist further and ensure your connection is stable.
We understand that a reliable connection is important, and we appreciate your patience while the matter was being resolved. Should you still experience any issues, please kindly DM us your contact details so our technical team can assist immediately.
Best regards,
PluxNet Fibre
We sincerely apologise for the inconvenience caused and understand your frustration. The interruption affecting your area in Diepsloot was reported at 15:29 and services have since been restored. Our team has attempted to contact you to assist further and ensure your connection is stable.
We understand that a reliable connection is important, and we appreciate your patience while the matter was being resolved. Should you still experience any issues, please kindly DM us your contact details so our technical team can assist immediately.
Best regards,
PluxNet Fibre
Pluxnet Fibre's reply20 May 2026, 11:03
Official
Dear Linah,
We sincerely apologise for the inconvenience caused and understand your frustration. The interruption affecting your area in Diepsloot was reported at 15:29 and services have since been restored. Our team has attempted to contact you to assist further and ensure your connection is stable.
We understand that a reliable connection is important, and we appreciate your patience while the matter was being resolved. Should you still experience any issues, please kindly DM us your contact details so our technical team can assist immediately.
Best regards,
PluxNet Fibre
We sincerely apologise for the inconvenience caused and understand your frustration. The interruption affecting your area in Diepsloot was reported at 15:29 and services have since been restored. Our team has attempted to contact you to assist further and ensure your connection is stable.
We understand that a reliable connection is important, and we appreciate your patience while the matter was being resolved. Should you still experience any issues, please kindly DM us your contact details so our technical team can assist immediately.
Best regards,
PluxNet Fibre