ST
Sihle T
1 reviews | Active since Oct 2024
29 Oct 2024, 13:47
Unhappy
Their services is the worse, the internet last a day or two the following day it's gone they are so ***********, we losing money cos when their internet is down it takes forever to be up again, now we have to buy airtime for extra data useless service if you ask me, they good with excuses. 😡😡😤😤😤
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Replies (1)
Pluxnet Fibre's replyOfficial
31 Oct 2024, 12:02Good day Sihle,
We’re genuinely sorry to hear about your experience and understand your frustration. The recent fibre break in Fleurhof, caused by a third-party construction company, has been challenging and has affected service in the area. Although our team completed the repair work, unexpected connectivity issues have persisted, and we know how inconvenient this has been.
We’re genuinely sorry to hear about your experience and understand your frustration. The recent fibre break in Fleurhof, caused by a third-party construction company, has been challenging and has affected service in the area. Although our team completed the repair work, unexpected connectivity issues have persisted, and we know how inconvenient this has been.
Our ground team is working tirelessly to ensure stable service as quickly as possible, and we appreciate your continued patience as we resolve these issues fully. Thank you for reaching out, and please don’t hesitate to contact us if you have further questions or concerns—we’re here to assist.
Warm regards,
The PluxNet Team
Warm regards,
The PluxNet Team
Pluxnet Fibre's reply31 Oct 2024, 12:02
Official
Good day Sihle,
We’re genuinely sorry to hear about your experience and understand your frustration. The recent fibre break in Fleurhof, caused by a third-party construction company, has been challenging and has affected service in the area. Although our team completed the repair work, unexpected connectivity issues have persisted, and we know how inconvenient this has been.
We’re genuinely sorry to hear about your experience and understand your frustration. The recent fibre break in Fleurhof, caused by a third-party construction company, has been challenging and has affected service in the area. Although our team completed the repair work, unexpected connectivity issues have persisted, and we know how inconvenient this has been.
Our ground team is working tirelessly to ensure stable service as quickly as possible, and we appreciate your continued patience as we resolve these issues fully. Thank you for reaching out, and please don’t hesitate to contact us if you have further questions or concerns—we’re here to assist.
Warm regards,
The PluxNet Team
Warm regards,
The PluxNet Team