MM
Michael Mike.summerbreeze
1 reviews | Active since Jun 2026
01 Jun 2026, 20:05
To start writing a review about Pluxnet Fibre TAP … An Application has been made on 8th of May 2026, till to date have not used my package
To start writing a review about Pluxnet Fibre TAP … An Application has been made on 8th of May 2026, till to date have not used my package. Follow ups have been made, no resolution, promises of feedback promised unfortunately no feedback from team pluxnet. U fortunately not happy with the service.
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Replies (2)
Pluxnet Fibre's replyOfficial
11 Jun 2026, 13:10Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologise for the experience you have had and understand your frustration.
To allow our team to investigate your concerns thoroughly and work towards a resolution, please email your complaint details together with your account information, contact number, and any relevant supporting information to ***
Once received, our Customer Experience Team will review the matter, investigate the circumstances, and provide feedback as soon as possible.
We appreciate the opportunity to address your concerns and look forward to resolving this matter for you.
Kind Regards,
Customer Experience Team
PluxNet Fibre
PluxNet Fibre
Pluxnet Fibre's reply11 Jun 2026, 13:10
Official
Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologise for the experience you have had and understand your frustration.
To allow our team to investigate your concerns thoroughly and work towards a resolution, please email your complaint details together with your account information, contact number, and any relevant supporting information to ***
Once received, our Customer Experience Team will review the matter, investigate the circumstances, and provide feedback as soon as possible.
We appreciate the opportunity to address your concerns and look forward to resolving this matter for you.
Kind Regards,
Customer Experience Team
PluxNet Fibre
PluxNet Fibre
MM
Michael Mike.summerbreeze's updateReviewer Update
11 Jun 2026, 18:44Dear Customer Experience Team,
Thank you for your response and for looking into this matter.
I’m writing to update you that the technical issue has now been resolved. My service is working as expected, so no further investigation is needed from your side.
I appreciate your prompt attention and follow-up. Please close this ticket.
Kind regards,
Michael Mulambilu
Thank you for your response and for looking into this matter.
I’m writing to update you that the technical issue has now been resolved. My service is working as expected, so no further investigation is needed from your side.
I appreciate your prompt attention and follow-up. Please close this ticket.
Kind regards,
Michael Mulambilu
MM
Michael Mike.summerbreeze's update11 Jun 2026, 18:44
Reviewer Update
Dear Customer Experience Team,
Thank you for your response and for looking into this matter.
I’m writing to update you that the technical issue has now been resolved. My service is working as expected, so no further investigation is needed from your side.
I appreciate your prompt attention and follow-up. Please close this ticket.
Kind regards,
Michael Mulambilu
Thank you for your response and for looking into this matter.
I’m writing to update you that the technical issue has now been resolved. My service is working as expected, so no further investigation is needed from your side.
I appreciate your prompt attention and follow-up. Please close this ticket.
Kind regards,
Michael Mulambilu