DP
Darren P
1 reviews | Active since Oct 2025
16 Feb 2026, 20:24
Terrible terrible terrible Service!!!
Terrible Service. I have logged countless tickets with them regarding slow internet, relocation and wifi issues and haven't received one call from them. Would definitely not recommend using Pluxnet. Pay slightly more and get some sort of service from other companies. I am still waiting for them to get back to me. Hopefully they see this and ill suddenly get a call.
Helpful (0)
Replies (1)0
Replies (1)
Pluxnet Fibre's replyOfficial
17 Feb 2026, 09:40Hi Darren,
We’re really sorry for your experience and the frustration caused. That’s not the level of service we aim to provide.
We can confirm your relocation request has been assigned and our team is also investigating the recent speed concerns as a priority. Someone will be in direct contact with you shortly to resolve this.
Thank you for raising this, we appreciate the opportunity to make it right.
Best regards,
PluxNet Fibre
Best regards,
PluxNet Fibre
Pluxnet Fibre's reply17 Feb 2026, 09:40
Official
Hi Darren,
We’re really sorry for your experience and the frustration caused. That’s not the level of service we aim to provide.
We can confirm your relocation request has been assigned and our team is also investigating the recent speed concerns as a priority. Someone will be in direct contact with you shortly to resolve this.
Thank you for raising this, we appreciate the opportunity to make it right.
Best regards,
PluxNet Fibre
Best regards,
PluxNet Fibre