RB
Ryno B

1 reviews | Active since Oct 2019

23 Apr 2025, 16:08

Really Bad ISP

Pluxnet is the worst ISP that Ive ever came across this ISP should rather close before more customers has to go through wasted time. There services is based on regular working hours that offers no after hours support. Which leaves you with no service till the next day. There billing is pathetic and cannot deliver a service that requires customer support not all client works 8 to 5 and when you come at home and there is no wifi there is no support. I would not suggest Pluxnet to anybody they didn't even send out any contracts or terms and conditions. They are really the worst ISP. Also can’t provide the line you pay for they cap you to lower then what you pay for. For example I took the 1G download and 250 upload and was capped to 600mbps download. Please can who ever allows ISPs to become ISPs rather black list them

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Replies (1)
Pluxnet Fibre
Pluxnet Fibre's reply23 Apr 2025, 18:31
Official
Dear Mr. Brits,

As per our ongoing communication, we would like to confirm that your request has been escalated to the Fibre Network Operator (FNO), as we are unable to auction the request from our side. We are currently awaiting feedback from the FNO to proceed further. We sincerely apologise for the lengthy delay and any inconvenience this may have caused. Please be assured that we are actively following up on the matter and will provide you with an update as soon as we receive a response. 
Best regards, 
PluxNet Fibre