Poor sevice

Hi Nompumelelo,Thank you for taking the time to share your feedback, and for recognising Xola Ntamo for the assistance she provided. We’re pleased to hear that she was able to assist you and that you found her service great.We are, however, sorry to hear about the recurring connectivity issues you have been experiencing. We understand how frustrating it must be to experience regular outages and have to report the loss of connectivity each month.We would like to look into the underlying cause rather than simply address each outage as an individual incident. Please send us your account details or a recent reference number via Hellopeter so that our technical team can review the history of the reported issues and investigate further.We appreciate you bringing this to our attention and look forward to getting this resolved for you.Regards,
Pluxnet Customer Care