LM
Letlhogonolo M
1 reviews | Active since Sept 2021
23 Sept 2025, 08:35
POOR SERVICE DELIVERY
Poor service delivery as promised in their brochure. We haven't had internet for the past 3 days till this day, and contacting them to raise such concerns is very difficult as our message has been ignored. For someone who works from home, it has been so hard to meet deadlines. Paying for wifi that hardly works as promised it's so disappointing. They created a WhatsApp platform that never resolves our queries.
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Pluxnet Fibre's replyOfficial
23 Sept 2025, 09:14Dear Letlhogonolo,
Thank you for sharing your concerns. We sincerely apologize for the inconvenience caused. We understand how important reliable internet is, especially when working from home, and we regret that your experience has not met expectations. Our customer care team will reach out to you directly to resolve this matter as quickly as possible.
Best regards,
PluxNet Fibre
Thank you for sharing your concerns. We sincerely apologize for the inconvenience caused. We understand how important reliable internet is, especially when working from home, and we regret that your experience has not met expectations. Our customer care team will reach out to you directly to resolve this matter as quickly as possible.
Best regards,
PluxNet Fibre
Pluxnet Fibre's reply23 Sept 2025, 09:14
Official
Dear Letlhogonolo,
Thank you for sharing your concerns. We sincerely apologize for the inconvenience caused. We understand how important reliable internet is, especially when working from home, and we regret that your experience has not met expectations. Our customer care team will reach out to you directly to resolve this matter as quickly as possible.
Best regards,
PluxNet Fibre
Thank you for sharing your concerns. We sincerely apologize for the inconvenience caused. We understand how important reliable internet is, especially when working from home, and we regret that your experience has not met expectations. Our customer care team will reach out to you directly to resolve this matter as quickly as possible.
Best regards,
PluxNet Fibre