Poor communication and lack of response.

I was going to sign up with Pluxnet as one of the companies suggested by Vumatel for my area. Firstly, I received contradicting information from the sign up call vs the document I was expected to sign regarding cancellation fee. Secondly, when I highlighted the questions I had to Nolwazi Singo, I was promised a call to clarify. I reminded her twice and got no response. A week later when I also saw on Hello Peter other complaints, I emailed them letting them know that their poor service has put me off signing up with them, to which I got a same-day reply with an apology and clarification of some of my questions on my original email. However, it's a little to later. If service is horrible before sign up and payment, I can only imagine how frustrated I'll be once I've signed up and given them my money.