Pluxnet turned a sceptic into a believer

I almost didn't sign up. Pluxnet's online reviews were appalling and I really didn’t feel confident to move forward with them. But they reached out, acknowledged the past problems openly, and asked for a chance to prove they'd fixed things. I gave them that chance. More than a month later, my experience with Pluxnet has been smooth. Special mention to Kgarudi Ramantswana, who was my point of contact throughout. When Vuma missed our agreed installation date, Kgarudi didn't just pass the buck, he escalated relentlessly, chased them hourly and kept in constant contact with me. Ultimately he got the install sorted - that kind of ownership is rare.

Pluxnet have clearly turned a corner and earned my trust. Consistency over the upcoming months and years will make them the gold standard!