BM
Buang M
1 reviews | Active since Sept 2026
13 Sept 2026, 11:27
Pluxnet nightmare
I dont have network since Thursday,I called they kept on telling me that they will get back to me but they never did.i called again of Friday some dropped my calls and some **** that they will get back to me they never did.Don,Thabang,Mary and thee rude colored lady who dropped my call when we were talking . It's Sunday today and there's nothing.i asked them to tell me what the the problem is but they don't say anything..I have already spend more than I pay because of them..if you want fiber please dont use pluxnet they are trash,even rain is waaaay better than then
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Pluxnet Fibre's replyOfficial
14 Sept 2026, 08:32We’re sorry to hear about your experience, Buang. We understand how frustrating it must be to have been without connectivity since Thursday and to have made several attempts to get assistance without receiving the follow-up you expected.We take your concerns seriously and want to get this matter addressed as soon as possible. Please send us your account details or reference number via private message so that our team can investigate the issue and work on a way to resolve it as soon as possible.Regards,
PluxNet Customer Care
PluxNet Customer Care
Pluxnet Fibre's reply14 Sept 2026, 08:32
Official
We’re sorry to hear about your experience, Buang. We understand how frustrating it must be to have been without connectivity since Thursday and to have made several attempts to get assistance without receiving the follow-up you expected.We take your concerns seriously and want to get this matter addressed as soon as possible. Please send us your account details or reference number via private message so that our team can investigate the issue and work on a way to resolve it as soon as possible.Regards,
PluxNet Customer Care
PluxNet Customer Care