VB
Vusi B
1 reviews | Active since Feb 2021
25 Mar 2024, 09:47
Pluxnet fibre’s se...
Pluxnet fibre’s service is terrible, the Wi-Fi is down the whole time in our complex ( Emfuleni Heights) in Fleurhof and yet we pay the full amount, this company is literally ****ming us
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Pluxnet Fibre's replyOfficial
09 Sept 2024, 16:42Dear Vusi B,
Thank you for reaching out. We’re sorry to hear about the issues you faced with our service at Emfuleni Heights in Fleurhof back in 2021.
Even though this feedback is from some time ago, we take concerns about our service very seriously. We would like to understand what went wrong and ensure that any ongoing issues are addressed. Could you please provide us with any additional details or current concerns so we can assist you more effectively?
Your satisfaction is important to us, and we appreciate your patience as we work to improve our services.
Best Regards,
The PluxNet Team
Thank you for reaching out. We’re sorry to hear about the issues you faced with our service at Emfuleni Heights in Fleurhof back in 2021.
Even though this feedback is from some time ago, we take concerns about our service very seriously. We would like to understand what went wrong and ensure that any ongoing issues are addressed. Could you please provide us with any additional details or current concerns so we can assist you more effectively?
Your satisfaction is important to us, and we appreciate your patience as we work to improve our services.
Best Regards,
The PluxNet Team
Pluxnet Fibre's reply09 Sept 2024, 16:42
Official
Dear Vusi B,
Thank you for reaching out. We’re sorry to hear about the issues you faced with our service at Emfuleni Heights in Fleurhof back in 2021.
Even though this feedback is from some time ago, we take concerns about our service very seriously. We would like to understand what went wrong and ensure that any ongoing issues are addressed. Could you please provide us with any additional details or current concerns so we can assist you more effectively?
Your satisfaction is important to us, and we appreciate your patience as we work to improve our services.
Best Regards,
The PluxNet Team
Thank you for reaching out. We’re sorry to hear about the issues you faced with our service at Emfuleni Heights in Fleurhof back in 2021.
Even though this feedback is from some time ago, we take concerns about our service very seriously. We would like to understand what went wrong and ensure that any ongoing issues are addressed. Could you please provide us with any additional details or current concerns so we can assist you more effectively?
Your satisfaction is important to us, and we appreciate your patience as we work to improve our services.
Best Regards,
The PluxNet Team