MZ
Musa Z
1 reviews | Active since Apr 2022
07 Jan 2026, 08:19
Pluxnet Fibre is a ****!!!
This is a ****, i was told there is connection with vuma and it is 760 and i made the payment after getting an invoice then when the router was supposed to be delivered i got an email that there is no vuma coverage and now the price is 810!!! what the hell????
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Pluxnet Fibre's replyOfficial
13 Jan 2026, 08:58Hi Musa,
We’re truly sorry for the frustration and confusion caused, we understand how upsetting this must have been. This is not the experience we want for our customers. Your matter has been escalated internally, and the team is actively working on resolving it and providing clarity.
Thank you for your patience.
Best regards,
PluxNet Fibre
We’re truly sorry for the frustration and confusion caused, we understand how upsetting this must have been. This is not the experience we want for our customers. Your matter has been escalated internally, and the team is actively working on resolving it and providing clarity.
Thank you for your patience.
Best regards,
PluxNet Fibre
Pluxnet Fibre's reply13 Jan 2026, 08:58
Official
Hi Musa,
We’re truly sorry for the frustration and confusion caused, we understand how upsetting this must have been. This is not the experience we want for our customers. Your matter has been escalated internally, and the team is actively working on resolving it and providing clarity.
Thank you for your patience.
Best regards,
PluxNet Fibre
We’re truly sorry for the frustration and confusion caused, we understand how upsetting this must have been. This is not the experience we want for our customers. Your matter has been escalated internally, and the team is actively working on resolving it and providing clarity.
Thank you for your patience.
Best regards,
PluxNet Fibre