MM
Michael M
1 reviews | Active since Apr 2024
24 Apr 2025, 17:17
Pluxnet are useless!
Terrible customer service! I sent a Nolwazi Singo all the documents to place an order, yet a week has passed with her doing nothing! I shudder to think of the predictable ******* quality of service customers receive from Pluxnet. I've NEVER experienced such bad service from any other ISP. Avoid Pluxnet like the plague.
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Pluxnet Fibre's replyOfficial
29 Apr 2025, 14:03Dear Michael,
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand your frustration. This is not the level of service we strive to deliver at PluxNet Fibre.
To investigate the matter further and ensure it’s resolved promptly, we kindly ask that you share your contact details or customer ID. This will help us trace the issue and take immediate action.
We appreciate your patience and the opportunity to make things right.
Best regards,
PluxNet Fibre
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand your frustration. This is not the level of service we strive to deliver at PluxNet Fibre.
To investigate the matter further and ensure it’s resolved promptly, we kindly ask that you share your contact details or customer ID. This will help us trace the issue and take immediate action.
We appreciate your patience and the opportunity to make things right.
Best regards,
PluxNet Fibre
Pluxnet Fibre's reply29 Apr 2025, 14:03
Official
Dear Michael,
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand your frustration. This is not the level of service we strive to deliver at PluxNet Fibre.
To investigate the matter further and ensure it’s resolved promptly, we kindly ask that you share your contact details or customer ID. This will help us trace the issue and take immediate action.
We appreciate your patience and the opportunity to make things right.
Best regards,
PluxNet Fibre
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand your frustration. This is not the level of service we strive to deliver at PluxNet Fibre.
To investigate the matter further and ensure it’s resolved promptly, we kindly ask that you share your contact details or customer ID. This will help us trace the issue and take immediate action.
We appreciate your patience and the opportunity to make things right.
Best regards,
PluxNet Fibre