NM
Naledi M
1 reviews | Active since Mar 2025
27 Mar 2025, 21:08
PluxNet
We are losing signal every day, buffering every minute. I've been losing signal every day for 3months. We even have a group chat whereby in my area all of us are complaining every day but when it's month end they block you because you haven't pay. I've never seen something like this before, when you text them they bluetick you if you need help. Like a can write a book. The sad part is that we can't get other fiber, we don't have coverage
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Pluxnet Fibre's replyOfficial
28 Mar 2025, 09:23Dear Naledi,
We sincerely apologize for the ongoing connectivity issues and frustration you’ve experienced. We understand how important a stable internet connection is, and this is not the experience we want for our customers. Our team has your details, and we are escalating this matter as a priority. Someone will be reaching out shortly to assist and provide a solution. We truly appreciate your patience and the opportunity to make things right.
Best regards,
The PluxNet Fibre Team
We sincerely apologize for the ongoing connectivity issues and frustration you’ve experienced. We understand how important a stable internet connection is, and this is not the experience we want for our customers. Our team has your details, and we are escalating this matter as a priority. Someone will be reaching out shortly to assist and provide a solution. We truly appreciate your patience and the opportunity to make things right.
Best regards,
The PluxNet Fibre Team
Pluxnet Fibre's reply28 Mar 2025, 09:23
Official
Dear Naledi,
We sincerely apologize for the ongoing connectivity issues and frustration you’ve experienced. We understand how important a stable internet connection is, and this is not the experience we want for our customers. Our team has your details, and we are escalating this matter as a priority. Someone will be reaching out shortly to assist and provide a solution. We truly appreciate your patience and the opportunity to make things right.
Best regards,
The PluxNet Fibre Team
We sincerely apologize for the ongoing connectivity issues and frustration you’ve experienced. We understand how important a stable internet connection is, and this is not the experience we want for our customers. Our team has your details, and we are escalating this matter as a priority. Someone will be reaching out shortly to assist and provide a solution. We truly appreciate your patience and the opportunity to make things right.
Best regards,
The PluxNet Fibre Team