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CN

1 reviews | Active since Dec 2025

11 Dec 2025, 20:03

Not professional

Poor service, past 1week no internet connection. You will never get help on time. Lies after lies

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Replies (2)

Pluxnet Fibre's replyOfficial

12 Dec 2025, 10:26

Hi Cindy,

Thank you for sharing your feedback. We’re truly sorry for the inconvenience you’ve experienced over the past week, that’s not the service we want for our customers.

Please rest assured that your issue has already been escalated, and our customer support team will be reaching out to you directly to assist and get your connection restored as soon as possible.

Best regards,
PluxNet Fibre

Pluxnet Fibre's reply12 Dec 2025, 10:26

Official

Hi Cindy,

Thank you for sharing your feedback. We’re truly sorry for the inconvenience you’ve experienced over the past week, that’s not the service we want for our customers.

Please rest assured that your issue has already been escalated, and our customer support team will be reaching out to you directly to assist and get your connection restored as soon as possible.

Best regards,
PluxNet Fibre

Pluxnet Fibre's replyOfficial

12 Dec 2025, 10:46

Hi Cindy,

We can confirm that you are now back online. Thank you for your patience and allowing us to resolve the issue for you.

Best regards,
PluxNet Fibre

Pluxnet Fibre's reply12 Dec 2025, 10:46

Official

Hi Cindy,

We can confirm that you are now back online. Thank you for your patience and allowing us to resolve the issue for you.

Best regards,
PluxNet Fibre