EK
Elizabeth K
1 reviews | Active since Nov 2020
27 Jan 2025, 21:18
It was a pleasure being assisted by Yuri
I had the pleasure of working with Yuri from Plusnet and I couldn't be more impressed! We ran into a fiber connection issue late at night around 9 PM, and Yuri stepped in to help us right away. Despite the late hour, he was patient, professional, and incredibly knowledgeable. He walked us through troubleshooting steps and resolved the issue swiftly, ensuring everything was up and running smoothly. It's rare to receive such outstanding customer service, especially at such a late hour. Thank you, Yuri, for your excellent support! Highly recommend!
Helpful (0)
Replies (1)0
Replies (1)Pluxnet Fibre's replyOfficial
28 Jan 2025, 06:45Good day Elizabeth,
Thank you so much for your glowing review! We’re thrilled to hear about your positive experience with Yuri. At PluxNet, we’re committed to providing top-notch support no matter the time, and it’s great to see Yuri’s dedication shining through. Your kind words motivate us to keep delivering exceptional service. If you ever need assistance again, we’re just a call away. Welcome to the PluxNet family!
Best regards,
PluxNet Fibre
Thank you so much for your glowing review! We’re thrilled to hear about your positive experience with Yuri. At PluxNet, we’re committed to providing top-notch support no matter the time, and it’s great to see Yuri’s dedication shining through. Your kind words motivate us to keep delivering exceptional service. If you ever need assistance again, we’re just a call away. Welcome to the PluxNet family!
Best regards,
PluxNet Fibre
Pluxnet Fibre's reply28 Jan 2025, 06:45
Official
Good day Elizabeth,
Thank you so much for your glowing review! We’re thrilled to hear about your positive experience with Yuri. At PluxNet, we’re committed to providing top-notch support no matter the time, and it’s great to see Yuri’s dedication shining through. Your kind words motivate us to keep delivering exceptional service. If you ever need assistance again, we’re just a call away. Welcome to the PluxNet family!
Best regards,
PluxNet Fibre
Thank you so much for your glowing review! We’re thrilled to hear about your positive experience with Yuri. At PluxNet, we’re committed to providing top-notch support no matter the time, and it’s great to see Yuri’s dedication shining through. Your kind words motivate us to keep delivering exceptional service. If you ever need assistance again, we’re just a call away. Welcome to the PluxNet family!
Best regards,
PluxNet Fibre
