Horrible service

Item: Pluxnet Fibre
Rating: 1
Author: Livhuwani M

horrible service I have been waiting for feedback based on my previous complain, Please do yourself a favor come and remove your connect and I'm still waiting for my refund.

Helpful (0)

Replies (1)

Pluxnet Fibre's replyOfficial

11 Dec 2025, 13:50

Hi Livhuwani,

We’re truly sorry for the experience you’ve had, this is not the level of service we want for our customers.

We’ve urgently escalated your case to our support team so they can assist you as a priority.

We appreciate your patience and we’re committed to making this right for you.

Best regards,
PluxNet Fibre

Pluxnet Fibre's reply11 Dec 2025, 13:50

Official

Hi Livhuwani,

We’re truly sorry for the experience you’ve had, this is not the level of service we want for our customers.

We’ve urgently escalated your case to our support team so they can assist you as a priority.

We appreciate your patience and we’re committed to making this right for you.

Best regards,
PluxNet Fibre