CM
Charlene M
1 reviews | Active since Aug 2024
11 Feb 2025, 09:09
Great service from Dawn
A special thank you to Dawn.
He has been very helpful, guiding me all the way and making sure my issue is resolved. My fibre has been giving me connectivity issues, I was given the run around by the team until Dawn stepped in. Didn’t even take him 5 mins to fix the problem.
Thank you once again Dawn for your assistance
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Pluxnet Fibre's replyOfficial
11 Feb 2025, 11:23Dear Charlene,
Thank you for your feedback! We're so glad to hear that Dawn was able to assist you quickly and efficiently. We truly appreciate your patience and apologize for any inconvenience you experienced before he stepped in. Your satisfaction is important to us, and we’ll work on ensuring a smoother experience for all our customers. If you ever need further assistance, don’t hesitate to reach out!
Best regards,
PluxNet Fibre
Thank you for your feedback! We're so glad to hear that Dawn was able to assist you quickly and efficiently. We truly appreciate your patience and apologize for any inconvenience you experienced before he stepped in. Your satisfaction is important to us, and we’ll work on ensuring a smoother experience for all our customers. If you ever need further assistance, don’t hesitate to reach out!
Best regards,
PluxNet Fibre
Pluxnet Fibre's reply11 Feb 2025, 11:23
Official
Dear Charlene,
Thank you for your feedback! We're so glad to hear that Dawn was able to assist you quickly and efficiently. We truly appreciate your patience and apologize for any inconvenience you experienced before he stepped in. Your satisfaction is important to us, and we’ll work on ensuring a smoother experience for all our customers. If you ever need further assistance, don’t hesitate to reach out!
Best regards,
PluxNet Fibre
Thank you for your feedback! We're so glad to hear that Dawn was able to assist you quickly and efficiently. We truly appreciate your patience and apologize for any inconvenience you experienced before he stepped in. Your satisfaction is important to us, and we’ll work on ensuring a smoother experience for all our customers. If you ever need further assistance, don’t hesitate to reach out!
Best regards,
PluxNet Fibre