Good, friendly service.

My internet went down, and after waiting for a while to see if it would come up, I phoned Pluxnet & spoke to Kgarudi Ramantswana. Helpful, friendly, and knowledgeable. He called my person on site, and within a few minutes identified the problem and raised a ticket with the responsible party who was on site working to fix the problem by the time I got home from work.

Typically when I speak to a Pluxnet person, I get good and friendly service. This was no exception.

This is the personal touch we need when calling for help - automated menus are nowhere near this level of service.

Keep it up, Kgarudi!