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Promise M
1 reviews | Active since Oct 2022
07 Apr 2026, 14:35
Excellent Service from Thapelo
After two weeks of being taken back and forth by technicians and sometimes not being given answers by the company, Thapelo finally did. He is one of the patient, caring technicians i ever heard of. He is so passionate about his job and he made sure i was connected back online. Not just that guys, but he made a follow up after few hours to check if iam still connected. Ohw guys what a wonderful service I ever got from this technician. Keep it up Thapelo, that consistency will take you far bra wam!
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Replies (1)Pluxnet Fibre's replyOfficial
07 Apr 2026, 14:50Dear Promise,
Thank you so much for the amazing feedback, we truly appreciate it.
Thank you so much for the amazing feedback, we truly appreciate it.
We’re proud to hear about the excellent service Thapelo provided. His patience, care and commitment to following up reflect exactly the kind of experience we strive to deliver.
We will be sure to pass your kind words on to him.
Thank you again for your support.
Best regards,
PluxNet Support Team
PluxNet Support Team
Pluxnet Fibre's reply07 Apr 2026, 14:50
Official
Dear Promise,
Thank you so much for the amazing feedback, we truly appreciate it.
Thank you so much for the amazing feedback, we truly appreciate it.
We’re proud to hear about the excellent service Thapelo provided. His patience, care and commitment to following up reflect exactly the kind of experience we strive to deliver.
We will be sure to pass your kind words on to him.
Thank you again for your support.
Best regards,
PluxNet Support Team
PluxNet Support Team
