LM
Linah M
1 reviews | Active since Dec 2025
21 Aug 2026, 11:12
Excellent customer service from Tebogo and Mankoe
I had connection issues because my internet was intermittent, so I called for assistance. Tebogo was extremely helpful and promised to call me back, which she did. She then got Mankoe on the call to assist further. Thanks to both of them, my connection is now stable and working without any interruptions. I truly appreciate the excellent customer service and follow-up. Well done, Tebogo and Mankoe👌👌 👏🏽
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Pluxnet Fibre's replyOfficial
21 Aug 2026, 11:19Hi Linah,
Thank you so much for taking the time to share your experience! 🌟
We’re delighted to hear that Tebogo and Mankoe were able to assist you and, most importantly, follow up as promised to ensure your connection was stable again.
We’ll be sure to share your kind words with them and the wider team. Feedback like this means a lot to us and is a great reminder of the importance of providing not only great support, but also proper follow-through. 👏🏽
Thank you for choosing PluxNet, Linah, and we’re glad to have you back online! 😊
Regards,
PluxNet Customer Care
PluxNet Customer Care
Pluxnet Fibre's reply21 Aug 2026, 11:19
Official
Hi Linah,
Thank you so much for taking the time to share your experience! 🌟
We’re delighted to hear that Tebogo and Mankoe were able to assist you and, most importantly, follow up as promised to ensure your connection was stable again.
We’ll be sure to share your kind words with them and the wider team. Feedback like this means a lot to us and is a great reminder of the importance of providing not only great support, but also proper follow-through. 👏🏽
Thank you for choosing PluxNet, Linah, and we’re glad to have you back online! 😊
Regards,
PluxNet Customer Care
PluxNet Customer Care