Dissappinted 😥

Dissappinted. We used their services since beginning of the year, and it was good, we never encountered any problem until 2 weeks ago right after we paid. It just stopped working. We called for help, they wanted a video and told us how to troubleshoot. That was unsuccessful, they said they will log a call and send a technician. When we call again, they say the same over and over, but they never come. Till today. 😭 That time I asked my husband for fibre to be installed because of my studies, this is time for exams. It's nightmare using mobile data as it is so weak here.

I want to ask what will it take for pluxnet to come check whats is wrong with this thing?

Seeing other reviews am losing hope seriously. Seemingly they don't really care.